Self-Exclusion Explained Safely
Self-exclusion is a formal access-blocking step. It is not the same as a short timeout, and it may not cover every operator, product, state, or jurisdiction.
Use official operator, state, or program sources before relying on coverage.
If you need support before choosing a program
National help: 1-800-MY-RESET | Text 800GAM | Use NCPG help resources.
Help routing checked: May 4, 2026.
Self-exclusion routes can differ
| Route | May cover | Limit to verify |
|---|---|---|
| Single operator | One casino, sportsbook, app, or account group. | Other brands, mirror sites, affiliates, or land-based venues may not be covered. |
| State program | Licensed operators or venues in that state, depending on program rules. | Coverage, duration, removal rules, and product types vary. |
| GamStop | UK online gambling sites and apps covered by the official program. | It is not a U.S. state self-exclusion substitute. |
| Land-based venue program | Physical casinos or venues under that program. | Online accounts or other states may require separate steps. |
Before self-excluding, save records
- Account username, legal operator, and exact domain.
- Open balance, withdrawal status, pending bonus, and KYC status.
- Self-exclusion terms, duration, confirmation screen, and email receipt.
- State or program rules and official contact route.
What self-exclusion does not guarantee
- It does not automatically cover every gambling site, state, venue, or product.
- It does not guarantee recovery of losses or instant withdrawal of remaining funds.
- It does not replace help resources, financial support, or family support.
- It does not remove the need to secure payment methods, emails, and accounts.
Official-source boundary
Use official program pages before relying on coverage. The Gambling Commission describes self-exclusion as a formal agreement and notes that businesses must take reasonable steps to stop gambling during the exclusion period; GamStop is a UK online multi-operator route, not a U.S. state program.
Related checks across the site
Use these pages when the next question moves outside responsible-gambling support into account safety, mobile access, payment records, terminology, or state context.