| User records: domain, account, KYC, payment, bonus, withdrawal, support and timeline | User, operator account, payment provider, device/email records and support team | Before escalation or deletion | Your account-specific evidence trail. | Casino safety, legal status, fraud, payout approval or recovery. | Save before disputes, reports, KYC uploads, payment-provider action or regulator contact. |
| Official license / regulator records | State regulator or licensing authority | June 29, 2026 | Operator/entity/domain/product status when matched correctly. | Payout approval, bonus fairness, KYC approval, account safety or recommendation to play. | Use before trusting a brand, app listing, review, cashier page or support message. |
| FTC ReportFraud.gov | Federal Trade Commission | June 29, 2026 | A federal route exists for fraud, scams and bad business practices. | Refund, recovery, legal advice or payout approval. | Use for fraud/scam/business-practice concerns after saving evidence. |
| FBI Internet Crime Complaint Center (IC3) | Federal Bureau of Investigation | June 29, 2026 | A route exists for cyber-enabled crime, scams and cybercrime complaints. | Guaranteed investigation, refund or casino dispute resolution. | Use for phishing, fake domains, account takeover, fake apps or crypto/payment cyber issues. |
| CISA Recognize and Report Phishing | Cybersecurity and Infrastructure Security Agency | June 29, 2026 | Federal guidance exists for recognizing and reporting phishing attempts. | Casino account recovery, payout result or operator legitimacy. | Use for suspicious links, fake login, fake KYC upload or support impersonation. |
| IdentityTheft.gov | Federal Trade Commission | June 29, 2026 | A federal route exists for identity-theft reporting and recovery planning. | Casino payout, refund, KYC approval or legal advice. | Use if ID, SSN, selfie, address, payment proof or KYC documents may be exposed. |
| Verified operator support / in-account ticket | Operator support, account dashboard or verified app | Before support escalation | Whether an operator-first ticket, case ID, message or support response exists. | Regulator action, payout, refund, legal status or support legitimacy if route is unverified. | Use known URL/app only; avoid social DMs, private chats and search-result support numbers. |
| NCPG Helpline Chat | National Council on Problem Gambling | June 29, 2026 | Call/text 1-800-MY-RESET and NCPG chat are gambling-support routes. | Scam reporting, legal advice, payout recovery or account dispute resolution. | Use if gambling questions, disputes, losses, deposits or support pressure create urgency, secrecy, debt, chasing or loss of control. |