{
  "asset": "shazam-complaint-signal-ledger",
  "url": "https://theplaybookusa.com/reviews/shazam/shazam-complaint-signal-ledger.json",
  "page": "https://theplaybookusa.com/reviews/shazam/",
  "dateModified": "2026-06-03",
  "scope": "Shazam Casino complaint signal ledger",
  "signals": [
    {
      "type": "withdrawal delay",
      "evidenceNeeded": ["withdrawal ID", "method", "amount", "request timestamp", "pending screen", "KYC status"]
    },
    {
      "type": "KYC loop",
      "evidenceNeeded": ["exact document request", "upload timestamp", "support response", "ticket number"]
    },
    {
      "type": "bonus dispute",
      "evidenceNeeded": ["claim date", "bonus code", "terms snapshot", "game contribution", "max bet", "max cashout"]
    },
    {
      "type": "game-session dispute",
      "evidenceNeeded": ["game title", "provider", "round or session ID", "timestamp", "balance screen"]
    },
    {
      "type": "crypto transaction issue",
      "evidenceNeeded": ["coin", "network", "wallet address record", "transaction hash", "cashier screen"]
    },
    {
      "type": "support response gap",
      "evidenceNeeded": ["ticket number", "first response time", "transcript", "final written answer"]
    }
  ],
  "forIndexing": false
}