{
  "asset": "shazam-payout-evidence-packet",
  "url": "https://theplaybookusa.com/reviews/shazam/shazam-payout-evidence-packet.json",
  "page": "https://theplaybookusa.com/reviews/shazam/",
  "dateModified": "2026-06-03",
  "scope": "Shazam Casino payout evidence packet",
  "fields": [
    "account reference",
    "withdrawal ID",
    "withdrawal request timestamp",
    "method",
    "amount",
    "pending screen",
    "KYC request wording",
    "KYC upload timestamp",
    "bonus terms from claim date",
    "support ticket number",
    "support transcript",
    "coin and network if crypto",
    "transaction hash if crypto",
    "final resolution"
  ],
  "timeline": [
    {
      "stage": "before deposit",
      "save": "withdrawal method, limits, KYC wording, bonus restrictions"
    },
    {
      "stage": "day 0 withdrawal",
      "save": "withdrawal ID, timestamp, pending screen, method and amount"
    },
    {
      "stage": "KYC request",
      "save": "exact wording, upload timestamp and support answer"
    },
    {
      "stage": "bonus dispute",
      "save": "terms from claim date, code, max bet, max cashout and eligible-game rule"
    },
    {
      "stage": "unresolved issue",
      "save": "ticket number, transcript, final written answer and complaint packet"
    }
  ],
  "forIndexing": false
}