Request log
- Withdrawal request ID.
- Timestamp and timezone.
- Amount and method.
- Current cashier status.
Casino Payout Evidence Packet
Use this page to organize a non-private evidence packet before contacting support about a pending withdrawal, KYC review, route mismatch, TXID gap, cancelled withdrawal or suspicious payout pressure.
Privacy boundary: never include SSN, full card or bank details, document numbers, private ID images, passwords, 2FA codes, private keys or wallet seed phrases.
What to save
KYC and route log
- Verified dashboard document request.
- Upload confirmation.
- Deposit route and withdrawal route.
- Return-to-source wording.
Crypto and support log
- TXID, network and confirmations.
- Support ticket number.
- Exact support answer.
- Any fee, new-deposit or wallet-change request.
Evidence packet fields
| Field group | Save | Do not include |
|---|---|---|
| Withdrawal request | Request ID, timestamp, amount, method, status and posted window. | Full account login, private screenshots or unrelated balance history. |
| KYC | Dashboard request, upload confirmation and accepted or rejected status. | Document numbers, private ID image, SSN or off-channel upload links. |
| Route mismatch | Deposit route, withdrawal route, ownership wording and return-to-source rule. | Full card or bank details, CVV, PIN, bank login or 2FA codes. |
| Crypto TXID | Hash, network, address label, confirmation count and explorer status. | Private key, recovery phrase, seed phrase or exchange password. |
| Support and scam signals | Ticket ID, exact answer, agent name if visible, fee, new-deposit or wallet-change pressure. | Emotional private notes, unrelated personal data or payment credentials. |
When to stop using the packet
Use a support or scam route
Stop if support asks for release fees, a new deposit, a wallet change, off-channel document upload, another person's ID or private keys.
Use support before more play
If the delayed payout creates urgency, chasing, repeated deposits or pressure to keep playing, stop and call or text 1-800-MY-RESET.