How to Report a Scam Casino 2026
Don't let scammers get away. Follow our official guide to report rogue casinos to regulators, payment providers, and law enforcement. Includes templates and direct contacts.
Written by Sarah Roberts
Security Analyst · 8 years in fraud detection. Sarah has helped over 300 players file successful complaints against scam casinos.
Complete Guide to Reporting Scam Casinos
⏱️ Before you report:
1. Screenshot everything. 2. Gather all evidence. 3. Find the casino's license. 4. Then follow the steps below.
REPORTING WORKS — DON'T GIVE UP
Over 68% of properly filed complaints result in payment or action. Regulators and dispute services take player reports seriously. Follow the steps exactly.
📋 6-Step Reporting Action Plan
Document Everything
Take screenshots of: account balance, transaction history, bonus terms, wagering progress, and ALL communication with the casino.
File with Gambling Regulator
Find the casino's license in the footer. File a complaint with that regulator. Use the contacts below. Include all evidence and your case number.
Contact Payment Provider
Call your bank, credit card company, or e-wallet (Skrill, Neteller). Request a chargeback for fraudulent transactions.
Use Dispute Resolution Services
File complaints on AskGamblers, ThePogg, or CasinoGuru. These platforms have 70-80% success rates.
Report to Law Enforcement
US players: file with FBI IC3 at ic3.gov. Also report to FTC at reportfraud.ftc.gov. International players: contact local cybercrime units.
Warn Other Players
Post your experience on Trustpilot, Casino forums, and report to us so we can add the casino to our blacklist.
🏛️ Key Regulators & Reporting Contacts
📝 Complaint Email Templates
To Gambling Regulator
To Payment Provider (Chargeback Request)
✅ Evidence Checklist (What to Gather)
⏱️ Expected Response Times
| Reporting Channel | Response Time | Success Rate | Best For |
|---|---|---|---|
| AskGamblers | 3-7 days | 75% | Quick resolution, public pressure |
| ThePogg | 7-14 days | 80% | Complex cases, legal expertise |
| Curacao eGaming | 2-4 weeks | 50% | Licensed offshore casinos |
| MGA | 2-6 weeks | 65% | EU-licensed casinos |
| UKGC | 2-8 weeks | 70% | UK-licensed casinos |
| Chargeback | 30-90 days | 60% | Credit card deposits |
🚫 What If the Casino Has No License?
If a casino operates without a license, you still have options:
- Chargeback — Contact your bank/credit card immediately. You have strong grounds for fraud.
- FBI IC3 — File a report at ic3.gov. They track unlicensed operators.
- FTC — Report to reportfraud.ftc.gov.
- Warn others — Post on forums, Trustpilot, and report to us for blacklist inclusion.
✅ Casinos That Pay (No Scams)
View all →📚 Related Safety Guides
🧠 MEET THE REPORTING TEAM
Full team →
Sarah Roberts
Security Analyst · 8 yrs fraud
Michael Johnson
Lead Reviewer · 12 yrs casino ops
300+ cases
successfully filed
$1.2M+
recovered for players
68% success rate
with proper reporting
No paid placements
100% independent
❓ REPORTING FAQ
Full FAQ →Where can I report a scam casino?
Report to: 1) Their licensing regulator, 2) Dispute services (AskGamblers, ThePogg), 3) Your payment provider, 4) FBI IC3, 5) FTC. Full list →
How do I find which regulator to report to?
Scroll to the casino footer. Look for a license number and logo. That's the regulator. If no license, they're operating illegally. License guide →
What evidence do I need?
Screenshots of account balance, transaction history, bonus terms, all email correspondence, deposit receipts, and ID documents submitted. See full checklist →
Can I get my money back through chargeback?
Yes, if you deposited via credit card or certain e-wallets. Request a chargeback from your bank within 60-120 days of the transaction.
How long do complaints take?
AskGamblers: 3-7 days. Regulators: 2-8 weeks. Chargebacks: 30-90 days. Success rates are higher when you follow up.
What if the casino has no license?
Report to payment provider (chargeback), FBI IC3, FTC, and warn others on forums. Also report to us for blacklist inclusion.